Frequently Asked Questions
The Emory Police Department Communications Unit dispatches calls to Emory EMS. When you call the Emory Police Communications Unit directly at 404.727.6111, you are connected to an Emory Police dispatcher. They will ask you details regarding your emergency, such as your specific location and information about the patient. They may also ask for your phone number so they can call you back in case you accidentally become disconnected or if more information is needed after the phone call ends. Once the dispatcher has obtained the necessary information, they will relay it to on-duty EMTs, who will immediately begin responding to your location.
Yes. Emory EMS is a Unit of the Special Services Division of the Emory Police Department (EPD); however,
No. Emory EMS and the Emory Police Department are both divisions of the Emory Department of Public Safety. Emory EMS volunteers are not police officers. On certain calls, such as alcohol-related calls, the Emory Police Department will dispatch an officer to the call along with Emory EMS to ensure the safety of the patient, bystanders, and of the EMS providers.